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Who We Are: DAKCS is a B2B industry leader in simplifying the process of accounts receivable management and collection software by creating innovative cloud and on-premise collection agency management software solutions. We specialize in accounts receivable management, collection management, predictive dialing/IVR, e-payment, client access, self-service and e-signature requirements with elegantly designed, configurable enterprise solutions.
Who we are looking for: We are currently looking for a Software Support Specialist to join our growing team. This position requires problem-solving skills, working through a queue of questions and problems, and using new code, existing code, and an understanding of the system to resolve issues. We need someone who is customer service oriented and has a basic knowledge of software development and SQL.
In this role, you will:
What you need to be successful in this role:
Additional things to help you be successful are:
What you will love about us:
Qualified applicants receive equal consideration. No question is asked for the purpose of excluding any applicant due to race, color, national origin, religion, age, sex, disability, or any other factor prohibited by law or regulation. DAKCS IS AN EQUAL OPPORTUNITY EMPLOYER. DAKCS participates in E-Verify. Through participation in the E-Verify program, DAKCS electronically verifies the employment eligibility and Social Security Number of all new hires. DAKCS also performs background checks as part of our recruiting process.
Full Time | Part Time
$65k-81k (estimate)
04/23/2024
06/23/2024
The job skills required for Software Support Specialist (Utah Only) include Software Development, SQL, Problem Solving, Communication Skills, C#, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Software Support Specialist (Utah Only). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Software Support Specialist (Utah Only). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Software Support Specialist (Utah Only) positions, which can be used as a reference in future career path planning. As a Software Support Specialist (Utah Only), it can be promoted into senior positions as a Software Quality Assurance Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Software Support Specialist (Utah Only). You can explore the career advancement for a Software Support Specialist (Utah Only) below and select your interested title to get hiring information.
If you are interested in becoming a Software Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Software Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Software Support Specialist job description and responsibilities
Troubleshooting and resolving IT issues in a timely manner.
02/21/2022: Newark, NJ
Communicating with coworkers to diagnose problems.
04/08/2022: Gainesville, FL
Installing and configuring hardware and software.
04/07/2022: Salt Lake City, UT
Talking coworkers through the process of fixing technical issues.
04/03/2022: Alexandria, LA
Prioritizing your workload to ensure the most critical issues are resolved first.
02/19/2022: San Francisco, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Software Support Specialist jobs
Understanding the basics of software programming and functions.
03/09/2022: Rock Hill, SC
Experience using help desk software and remote support tools.
03/14/2022: Buffalo, NY
A technical support engineer should be able to work calmly when under pressure.
05/05/2022: Scranton, PA
Time management - system support specialists use time management skills to prioritize support tasks and complete job duties efficiently.
05/07/2022: Florence, AL
A computer support specialist would also be using their listening and communication skills to be clear that both the user and support specialist understand any problem, solution or user requirements.
02/14/2022: Queens Village, NY
Step 3: View the best colleges and universities for Software Support Specialist.